When do tickets go on sale?
Tickets will go on sale on Monday October 11th 2021.
Do I have to pay extra for camping?
Yes, you need to purchase a separate pitch ticket, and also if you require glamping. Further details to follow.
Where and how do I buy tickets?
All tickets to the Lake Garden Music Festival are purchased through the ticketing page on our website.
What forms of payment do you accept?
Payment can be made by using Stripe, and all cards associated with the VISA and Mastercard networks.
How will I know if I have a ticket or not?
Once you have made the payment, an email will be sent to you confirming your purchase. If you have not received your confirmation email within 24 hours please contact 01825 713337
How and when will e-tickets be distributed?
A confirmation email will be automatically sent after payment is complete. All e-tickets will be sent to you via email, from 1st May 2022.
Will tickets be available on the gate?
As we are a medium sized boutique music event, we purposely limit numbers attending. You are advised to purchase prior to arriving at the festival, as, given the quality and status of the bands performing, we expect to sell out each day. Please check our website for ticket availability.
I’m under 18, can I buy a ticket?
Yes, all ages are welcome., if you are under 18 you must be accompanied by an adult. You won’t be able to buy any alcoholic drink onsite but you can have as much new music as you like.
Do children 12 and under need tickets?
Yes. Children aged 6-16 will need a ticket which will cost £25. Children under the age of 6 enter the festival free of charge and do not need a ticket.
Is it a good idea to bring children?
Children are definitely welcome, however the loud music and often dancing crowds mean we recommend hearing protection and insist they are always in the care of a parent/responsible adult.
At The Lake Garden Music Festival, we want to make sure nobody misses out on the event. If you have a disability but are unsure of whether the festival will provide the appropriate facilities for you, then please get in touch and we will do everything we can to help you out.
As the site takes place outside, the ground can be very uneven so if bringing a wheelchair be sure to use off-road tyres and take care when getting around the site. A viewing platform is provided close to the music stage and disabled toilets are available.
Can I get cash out at the festival?
No, as this is a cashless festival.
Can I bring my live-in vehicle?
Campervans are welcome but anything larger than 6 metres or over 3.5 tonnes may be unsuitable as access to the site is limited and we don’t want you to get stuck! If you have any concerns please contact us before buying a ticket.
Are there any power points available for live-in vehicles?
Power points will be available for live-in vehicles. Further details to follow.
Is there free water on site?
Yes, there will be access to free drinking water in the campsite and from the catering area.
Where can I find lost property?
Lost property will be taken to the information tent, which will be marked on the festival map.
And who can I contact after the festival for lost property?
To enquire about lost property after the festival please contact us through our website.
Is there any lock up service for valuables?
No. We don’t have this facility, so please don’t tempt fate by leaving valuables on show.
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